GDPR and Privacy Policy, Nicki Lee Massage Therapy & Training

My business is registered with the UK Information Commissioner’s Office and I follow their advice for keeping client and customer details safe and private.

Details collected from clients includes name, address, email, telephone number and health information in order to provide a safe treatment, and to conform with legal and insurance requirements. I use a third party provider, Cliniko, which specialises in medical data, and data is held on their secure website. They follow GDPR requirements, and you can access their privacy policy here https://cliniko.com/policies/privacy . I access this site through devices which are password protected. This information is confidential and never shared. You may request to have your information removed from this system.

Contact information is held securely on a third party provider Mail Chimp in order to email news, information and offers about Nicki Lee Massage and other health and related matters. (Their privacy policy is here https://mailchimp.com/legal/privacy/ ) The contact information for current clients, past clients, massage students and others who have requested to receive newsletters is held here. This is confidential and never shared. You may opt out of receiving emails at any time.

Massage student records including registration forms with name, address and phone number and email and courses attended is held on my computer and is password protected.

You have the right to ask me what data is being held about you. You may also ask me to ‘forget you’ and delete all of your information off of my database.

If you have any questions, requests or complaints, please contact me.